Information technology (IT) allows for large-scale data collection and data analysis, e.g. through logs of user behavior and online surveys. While the issue of structured access to data is extremely important, previous research has not sufficiently emphasized design of data export for research purposes. If researchers are to make their data accessible, they must be empowered to export data in a...

Person-centred care is becoming a key component of quality in health systems worldwide. Although the term can mean different things, it typically entails paying attention to the needs and background of health system users, involving them in decisions that affect their health, assessing their care goals and implementing a coordinated plan of care that aligns with their unique circumstances. The ...

INTRODUCTION Care coordination (CC) is an important fulcrum for pursuing a range of health care goals. Current research and policy analyses have focused on aggregated data rather than on understanding what happens within individual cases. At the case level, CC emerges as a complex network of communications among providers over time, crossing and recrossing many organizational boundaries. Micro-...